Labor Relations Course

What Managers and Supervisors need to know about contractual obligations in order to lead effectively

Course Objective:

To assist managers and supervisors in addressing employee and labor relations issues in a consistent manner. To assist them in their daily duties as representatives of Management. To improve overall timeliness and professionalism, which are critical in addressing employee performance problems and discipline. To teach managers and supervisors to create a positively motivated workgroup, and to create effective relationships with the bargaining unit.

Some Key Deliverables:

• Understand management's rights
• Understand bargaining unit rights
• Learn about Just Cause Standards (under the contract(s))
• Understand what constitutes Major/Minor infractions
• Understand progressive discipline
• Learn about rule violations
• Understand your role in investigations
• Understand your role in grievances and collective bargaining
• Learn how to reward
• Learn how to handle insubordination
• Understand performance issues
• Understand Past Practices
• Learn to manage the absenteeism policy